Our goal is to assist financial services organisations to obtain the best advantage from leading edge global developments in customer communications, marketing, products, sales methods, systems, administration, service and claims handling.

How we can help?

Our Clients:

• Increased profitability.
• Increased market share.
• Volume database.
• Reduced customer acquisition costs.
• Increased policy/cross-sales.
• Higher renewal retention through enhanced customer loyalty.
• An increase in Lifetime Value per policyholder.

Our Clients’ Customers:

• Better value products.
• High level of customer service.
• Choice of communication and payment methods.

At Winsure International we have:

• A business philosophy based on bottom line profitability.
• Experience of New Business start-ups, strategic planning, and product development and implementation.
• The ability to understand changing market needs and to implement strategies to exploit new opportunities e.g. in the past few years incorporating web platforms and communications into the overall distribution and administrative mix.
• A thorough understanding of the value and vital importance of customer service excellence.

How Winsure International can help YOU?

• Strategic Evaluation and initial report to provide:
  • An overview of management philosophy, budget considerations, marketing, products, sales methods, systems, administration, customer service and claims handling. Meeting with people on the ground at head office and at a branch.
  • Prioritise with your management team the short/medium/long-term goals and aspirations.
    • Development of customer communications and marketing programme.
      • Monitoring and analysis of results.
    • Establishing strategy for getting short term results from e-communications whilst pursuing longer term eCRM implementation
    • Web-based distribution and administrative platforms
  • Action Plan and Pilot Test for e-Comms implementation.

To find out more, please contact us to discuss how we can help your business.