We like to think of our proposition in terms of a 'Costbuster Kit' for your business, as that's exactly what everything is geared towards.

The costbuster kit is designed to reduce your communications costs to a fraction of the present levels, using proven technology and a proven approach.

What's in it?

Renewals

• Methodology for fast extraction of renewal data from current systems.
• Pre-documented procedures.
• Own secure Extranet for maintaining online renewal data inc tracking database - data is always in your control.
• Templates for email & SMS renewal reminders.
• Online payment via credit card or direct debit.
• Payment via SMS.

Policy Documentation & Policy Support

• Service for fast conversion of policy docs into PDF files.
• Delivery of Policy PDF documents via email.
• Production and distribution of personalised CD ROM with policy documents, help and claims info and other product promotions.
• Automatic document updates via email.
• Online claims forms and processes inc upload of scanned photos.

'Keep in Touch'

• Policyholder Communications for routine changes and queries.
• Email marketing & newletters templates.
• Example e-marketing programmes to adapt and use.
• Web & html content service.

Training & Implementation

• Current methods review process.
• Simple process restructuring and overlaying with full GISC & Communications Acts compliance.
• Pilot test prep and management.
• Hand-holding throughout implementation.
• Ongoing support.